Last Updated: [9/26/25]
1. Introduction
Welcome to MidAtlantic Urology Associates (“MAUA,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect information through our website (www.mauamd.com ) (the “Site”) and related digital services, as well as your rights regarding your information.
By using or accessing the Site, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information / Identifiable Information
This is information that identifies or can identify you, such as:
- Name, address, phone number, email address
- Date of birth, gender
- Insurance information
- Medical / health information you voluntarily provide (e.g. symptoms, health history)
- Patient Portal credentials, appointment requests
- Other identifiers, billing information, etc.
b. Non-Personal / Aggregated Information
This is information that does not identify you individually, such as:
- Browser type, IP address, pages visited, timestamps, referring URL
- Device type, operating system, screen resolution
- Analytics and usage data (e.g. which pages you click, time spent)
- Aggregated demographic information (e.g. age ranges, geographic location)
c. Cookies and Tracking Technologies
We (or third parties on our behalf) may use cookies, web beacons, embedded scripts, local storage, and similar technologies to collect information about your interaction with the Site. Cookies may be “persistent” (stored on your device) or “session” (deleted when you close your browser).
We use cookies and similar tools for purposes such as:
- Keeping you logged in
- Remembering your preferences
- Measuring usage and performance
- Improving the Site’s functionality
- Advertising/marketing (if applicable)
You can disable cookies or clear them via your browser settings, but doing so may impair some features of the Site.
3. How We Use Your Information
We may use your information for the following purposes:
- To provide, maintain, and improve our Site, services, and operations
- To respond to inquiries, appointment requests, or other communications
- To register you for patient portal access or other services
- To schedule, manage, and conduct medical treatments (in compliance with privacy laws)
- For billing, payment processing, insurance claims, and collections
- To send you notices, updates, confirmations, or reminders
- To administer surveys, marketing, or promotional communications (where permitted)
- To detect and prevent fraud, security incidents, or misuse
- To comply with legal, regulatory, or contractual obligations
- For internal analytics, audits, and business planning
4. When and With Whom We Share Information
We may share your information under certain circumstances, including:
a. With Service Providers / Business Partners
We may share information with third parties who help perform services on our behalf — for example, IT and hosting providers, billing processors, analytics providers, and patient portal providers. These parties are obligated to protect your information and use it only for permitted purposes.
b. With Healthcare Entities / Insurance / Other Providers
Where necessary for treatment, payment, or health care operations, we may share information with other health care providers, your insurance carrier, hospitals, laboratories, etc.
c. Legal Obligations
We may disclose your information when required by law or legal process (e.g. subpoenas, court orders), or to respond to lawful requests, or to protect rights, property, or safety.
d. Business Transfers
In connection with a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to a successor entity, subject to privacy protections.
e. Aggregate / De-identified Information
We may share de-identified or aggregated data with third parties (e.g. for research, analytics) in a form that does not reasonably identify you.
5. Data Security
We maintain administrative, physical, and technical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. Examples include encryption, access controls, firewalls, secure servers, and regular monitoring.
However, no security system is perfect. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law (e.g. medical record retention statutes). Once no longer needed, we will securely delete or anonymize your data.
7. Your Rights and Choices
Depending on your jurisdiction and applicable law, you may have rights regarding your personal information, including:
- Access your personal information
- Request correction or updating
- Request deletion or restriction of processing
- Object to certain processing (e.g. marketing)
- Withdraw consent (where processing is based on consent)
- Receive a copy of your data in a portable format
- Lodge a complaint with a supervisory/regulatory authority
If you would like to exercise any of these rights, please contact us using the details below.
8. Children’s Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.
9. Third-Party Websites & Links
Our Site may contain links to external websites (e.g. social media, third-party resources). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Updates to This Policy
We may amend or update this Privacy Policy from time to time (for instance, when we change our practices or for legal reasons). We will revise the “Last Updated” date and, where appropriate, notify you of significant changes (e.g. via email or a notice on the Site).
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
MidAtlantic Urology Associates, LLC
7500 Greenway Center Drive, 8th Floor
Greenbelt, MD 20770
Phone: (301) 477-2000
Email: EdinboroughC@mauamd.com